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Maria Hernandez
by on September 21, 2020
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If your Epson printer is connected to your computer via USB, the solution to the problem can be very simple:

1. Make sure your printer is turned on and connected. Try a different USB socket.

2. If your printer has switched to energy-saving mode during operation, the device will be seen as ‘offline’. Even if you turn to normal mode, your printer may appear offline. Restart the printer and reconnect the device to the computer.

3. Go to the Windows Control Panel and click on "Show devices and printers". To find out how to access the Control Panel, see the video below. Then right-click on your printer followed by clicking on "Printer Properties" on the menu.

4. Under the "Security" tab, the checkmarks for "Allow" should be set.

WLAN printer is shown as offline

If you have a wireless Epson printer, the problem is often with the network. In addition to these tips, you should also check the notes in "Printers with a USB Port".

1. Make sure your printer and router are turned on. The printer should also be on the same wireless network as the computer.

2. You will see offline error on some printers when the ink level of cartridges go below a certain value. You will see such errors on the printer’s display.

Also, check if there is paper in the printer and that if it can be fed into the printer or not.
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