HOW DISRUPTIVE BILLING MODELS ARE DRIVING THE MODERN-DAY CUSTOMER EXPERIENCE

Days are gone when the technology was disruptive. With the current situation, all small & big customers are looking for various means to save costs while not missing any technological development. Technology has given industries and their users a new way of measuring it, and that is user experience. All industries from various verticals/segments are aiming at providing the best user experience. This is where technology, along with skill sets and quick rollouts, play an important role. It isn’t easy to have everything on-premise. That is where the Cloud and SaaS solutions are enabling all such initiatives to be successful. Industries are able to leverage technology, but with all the SaaS offerings available in the market, they can design new schemes, new offerings, new products & services, which we never heard or thought of. Due to this pandemic situation, we are seeing new ways of offerings being introduced. For example, vehicle insurance we use to pay was a lump-sum amount based on the vehicle’s IDV value, irrespective of whether the vehicle was going on the road. Read More: https://www.esds.co.in/blog/how-disruptive-billing-models-are-driving-the-modern-day-customer-experience/