Digital Transformation in Business Communication

Exclusive Interview with Mr. Hemanth Deshmukh & Mr. Ashwin Kumar - Access Infoway, Mumbai (Authorized Preferred Partner) “We are Bullish about Digital Transformation in the Business Communication market with Haloocom” – Says Mr. Hemanth Deshmukh, Access Infoway, Authorized Preferred Partner for Haloocom at Mumbai For over 20 years, Access Infoway has been servicing 100s of Clients day in & day out at Mumbai, from varied industries; be it Bollywood A list actors to large corporates or education institutions. Since the Inception, Access Infoway has always taken the interest to bring in the best of Technology available in market to businesses. Right from offering Latest Configuration PCs, Laptop, Antivirus software to Advanced Firewall to SMEs, Large MNCs in Mumbai. 1. How did you decide to associate with Haloocom? Mumbai being a business hub of India, we had been watching the trend of communication & collaboration space over the last 2 decades and as part of our organization expansion plan, we were hunting for a strong product that was powerful & futuristic in Nature. We met Haloocom team in 2018 at an Event at Mumbai & after a strong assessment of their product line, Future plans, we took an instant decision to associate with Haloocom & represent them at Mumbai. 2. Journey with Haloocom? It had been a roller coaster ride with Haloocom, being an upcoming new brand in Mumbai market, Both Access Infoway & Haloocom teams were committed to increase its footprints with SME’s & Corporates. We conducted many road shows to take Haloocom offerings to our large network of Resellers, Dealers in Mumbai and create the awareness on the cost benefits & premium features available with Haloocom. We received an outstanding market feedback, within the first anniversary of this partnership (12 months), we generated gross revenues of INR 50L. we are looking forward to growing 2X this year, considering the market situations post Covid Lock down. 3. Support from Haloocom? We have been receiving dedicated support in the form of Lead generation, Marketing, most importantly Closures & Deals. Major share of the deals billed by Access infoway in the first year of operations was with direct support from Haloocom either in the form of Leads generated or deals closed. This transparent process gives our team immense trust, confidence in this association & motivation to extend the same to our customers, resellers & dealers. We are bullish about digital transformation in the enterprise communication market with Haloocom. 4. Effect of Covid Lockdowns? Like rest of the world, Indian businesses had also its part of struggles. Being in the Telecom space, we are on the path of recovery & the future looks promising. Although, the market dynamics has changed rapidly post Covid Lockdowns, WFH users have increased rapidly, so has our service offerings. 5. Your Plans of Expansion? Channel Partners and their development has been the DNA for Haloocom. Therefore, Channel partner expansion is going to be the core focus for Access infoway for the year 2021. Our goal is to empower upcoming businesses, resellers & dealers with cutting edge futuristic communication solution that can be help them increase their business portfolio & means to generate additional revenue. 6. Your Top Clients? We have deployed Haloocom’s Unified communication platform for one of India’s biggest celebrity brand to Mumbai’s Premium Residential Property hub. We have close to 10K userbase only from Mumbai that are using Haloocom’s Unified Communication & Contact Center platform. We are looking forward to doubling the user base in 2021. “Access Infoway was Haloocom’s first preferred partner & we operate as one team” – Says Mr. Bipin Kulkarni, VP – Customer Success, Haloocom We have huge plans of business expansion in the Mumbai market & we are glad that we are associated with the right partners. Haloocom’s upcoming solutions like AI Powered NLP Voice BOT, Speech to Text BOT, will lead to digital transformation for many companies with huge cost savings & will improve the operational efficiencies by 80%. Haloocom has 10+ Products, 60K+ user base, Operational in 5 Countries. Core Areas are – Voice, Video, Bot & Telematics. For More information, visit us at www.haloocom.com