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Sharry Michle
by on April 29, 2021
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Smart devices are amazing when they are working properly but the same as electronic devices, they can experience errors. So, what to do when the Device unresponsive to Alexa ? Here, we are describing the troubleshooting tips to fix this issue. You only need to follow all the instructions carefully.

Basically, Alexa is a virtual assistant that helps in controlling the other smart devices like Alexa Echo speakers with voice commands. Just like other devices, there is a possibility that you may face issues with your Alexa device like “Device unresponsive to Alexa”. If you are facing the same issue then this article can help you in troubleshooting it. You may face this issue due to several reasons like WiFi connectivity issue, device malfunctioning, too many devices are connected to WiFi network, distance between router and Alexa and many others.

Troubleshooting Tips to Fix Device Unresponsive to Alexa

Look at the below tips to fix device unresponsive to Alexa issue:

Ensure that all the cables that you are using for establishing the connection between Alexa and your device should not be damaged.

Check all the established connections properly as any of the loose connections may make the device slow or make it stopped to respond.

Alexa devices need good WiFi connectivity to respond effectively. If you do not have a strong WiFi connection, Alexa will not respond.

Connect any of your devices with the same WiFi network. If you face any problem then contact the Internet Service provider.

Ensure that you place your device nearer to the router. If you do not place your Alexa device within the range of the WiFi network, then Alexa will not respond to voice commands.

There is a chance that you connect your Alexa device with an incorrect WiFi password. So, make sure to enter the correct WiFi password during Alexa setup. If you forgot the password of your Alexa device, then reset your WiFi connection and connect your Alexa device using the default password. After trying all the above methods, you are unable to fix the issue, then reset the Alexa device to troubleshoot the device unresponsive to Alexa issue. This issue may occur when there may be something wrong with the router. The best solution is to fix this problem and reset the router. The reset of the router process to the factory default settings will delete all the settings made by you previously. After this, you can connect your device to the default credentials.

The device unresponsive to Alexa is a common issue faced by the Alexa users. Due to this issue, the users are unable to execute the commands or do tasks with the help of Alexa. By following the above guidelines, you can easily fix this issue and can enjoy the functionality of your Alexa device.
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