5 Ways Technology Can Advance Transparency In Local Government!

With automation taking over the world, it’s time for the government sector to start gearing up and renew its system as a part of digital transformation to cater to the growing needs of its citizens. With times pacing at a rapid rate, everything is available at just a tap of the button, which is why it is very essential for the councils to maintain transparency in what and why are they doing. Now and then organizations have come up with a number of initiatives to solve the problems and provide a number of benefits to their citizens, this time it is automation for maintaining lucidity for enhanced communication between the residents and the authorities. With advancements happening all over the world, here are 6 ways municipalities should adopt, working towards attaining their goal of transparency and citizen engagement.

Online Citizen Engagement

Automation has made it quite easy for citizens to involve in open discussion with the council leaders. If the citizens have access to participate in conversations with the mayor regarding an important topic, or a problem, that too online, it will end up in saving up a great deal of time and of course efforts, along with the leverage of quick solutions.

Neighborhood Networks

Seattle, Washington, uses an interactive map that allows its citizens to find services, have a look at road construction blocks, know the 911 incident responses, and much more. Adopting such methods of networks allow citizens to be more involved in their communities and help the municipality reach a leading edge.

Social Media

Social Media is a proven solution to digital transformation for the public sector. Using various platforms such as Facebook and Twitter has actually changed the way the local councils have been communicating with their residents and has turned out as a full-proof solution for maintaining transparency. To engage your residents online it is essential to learn the knicks and knacks of social media such as how the citizens can follow you, what type of information is demanded and you should post, how to respond to both positive and negative feedback, what sort of interactions and actions may boost the level of lucidity. Knowing all of this will help you handle the platform better and boost the citizen engagement process.

Stat Programs Or Performance Management

Stat Programs, also known as performance measurement tools that focus on data analysis. They have become quite popular among the local governments and are known to help drive success, performance, and innovation. The information collected can help you deliver specific and helpful stats to the public that can work either way both for the council as well as the public.

Web Presence and User Interface

A number of municipal websites are outdated and that can be a big turn-off for your residents. This can also majorly affect the transparency quotient of your organization. If a resident has to spend an excessive amount of time browsing through to gain a piece of information, they will tend to feel that the municipality is letting them down by hiding important stuff. It's very important to have a responsive yet easy-to-navigate website so that your resident does not lose faith in your process of working. Maintaining transparency through digital transformation is the key point any local government should aim for. It is an important aspect if you are a council and citizen engagement is your top priority. And to gain things in the right order, it is always best to join hands with industry experts like Uncommon Analytics, which is a leading provider of citizen engagement technologies and services for the public sector, thereby revolutionizing the way municipalities interact with citizens. It’s time we change better, together!