Connecting customers is a challenge at the most of times – in the era of the coronavirus, even more so. People are being forced to do work from home, avoid gatherings, and many businesses have shut down their physical shops altogether to go fully digital. While social distancing (or, even better, “physical distancing” according to the World Health Organization), connecting and retaining customers without the usual face-to-face interaction may be tough. Even if your business alread...