The US housing crisis from 2006 to 2009 changed how banks approved their mortgage loans. They’ve become stricter with the approval of these loans. Before the housing issue, the average borrower paid 20% of their down payment. Today’s borrowers only pay 5%, which has a significant impact on a mortgage lending business’s profit and operational costs. Can mortgage processing be done at a lower cost such that the lender or bank can focus on improving their services within these circumstances? ...

Running your own call centre internally is always an option if you want to provide basic services to your clients. But if you want to expand things and set yourself up for easy growth in the future, outsourcing is really the only viable option you have. Outsourcing call centre services is easy and widely accessible these days, and there are lots of companies that provide this service which can work very well for your needs. You just need to reach out and find a competent partner. Competent Se...

The world’s busiest economies practically consists of startups. According to Startup Rankings, the USA had 28,862 startup companies in 2018. India followed at 4,781, while the UK had 2,989 companies. All these small business owners face one challenge: starting and sustaining a profitable business. Unfortunately, not all startups make the cut. The global average of closing down within one year is at 90 percent. How then does the other 10 percent make it? A Deloitte global outsourcing survey...