Sunknowledge Inc
by on December 12, 2019
Over the last ten years, Sunknowledge Services Inc has excelled in delivering niche support in meeting revenue cycle management demands for some of the leading names in the DMEPOS/ HME business. Our pre and post-HME/ DME billing services are available at an end to end/ ala carte basis, helping our clients receive complete support in the best possible manner.
The best part, our team is versatile/ proficient across all major billing systems in use in the market place. We offer seamless proficiency across all the prominent practice management systems that include: DME Works, Brightree, OPIE, Team DME, Alpha Collector, Fastrack, and others.
With rates as low as $7 per hour, exceptional standards of productivity, we promise to reduce billing costs by 80%. Also, we offer unique flexibility with no binding contracts, dedicated account management and customized reporting standards that are unparalleled in the marketplace. Also, our prior authorization support will immediately increase your collections by 80%. Our excellent pre-billing support model helps in laying down a strong foundation that eliminates proven challenges in your revenue cycle management demands.

Our DME pre-billing services are unique as we offer unparalleled support in:

  • Eligibility Verification - Online & Calling (with same & similar check for Medicare)
  • Authorization Initiation - Online & Calling
  • Authorization Follow Up
    1. Follow-up with the payer on Authorization
    2. Completion of authorization form based on the outcome of the request
  • Doctor’s Office Follow-up for documents etc
  • Re-Authorization
  • Order Entry
    1. Patient Account Creation
    2. Patient’s demographic entry
    3. Prescription information entry
    4. Insurance entry
    5. Provider’s information entry
    6. Item entry
  • Order Confirmation
  • Scheduling of Delivery
  • Also, we offer task-specific support in DME post billing that encompasses:

    Post-billing Services:-
  • Creation of Claims
  • Claims Submission
    1. Primary/Secondary/Tertiary claim submission (via paper/fax/electronic)
    2. Claim Rejection Management
    1. Online rejection checking (via Clearing House)
  • Correction and resubmission of the rejected claims
  • (via Clearing House)
  • Payment Posting - Auto & Manual
    1. Patient payment posting and adjustments
    2. Insurance payment posting and adjustments

    Accounts Receivable & Denial Management

    1. Follow-up on pending AR balance and working on denials
    2. Follow-up on possible reconsideration requests
    3. Filing reconsideration requests & appeals

    Also, we have extended our scope of work in the following activities:-

  • CPAP User Compliance tracking and support
  • Patient Collections
  • Re-supply processing
  • Hold projects (CMN/PAR etc.)
  • Fax/documentation indexing and management support

  • Looking to know more about how we serve our clients with our DME/ HME billing. We are just a call away! Leverage the Sunknowledge opportunity for a cleaner recover of your cash. We promise to deliver you the right support by working as an extension of your operational arm.
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