Prabhakar a
by on February 4, 2020
I'm hoping you know what I mean by this question, and its follow-up elements. I'm sure it would help a lot of people whom are struggling to be good system administrators. I know from my own experience that many of them think that getting certifications makes them good, and may even be enough to make them great. However, I know it takes many different things to make a person great. I hope you can address these broader concerns in your reply. Perhaps most obviously, a good system administrator must understand the systems he or she administrates at a significant level of detail. This not only means understanding the operating systems, applications and services involved – often best accomplished by earning relevant IT certifications such as MCSE, RHCE and so forth for the platform, and administrator-level credentials for the databases, servers (web, email and so forth) that run on them. Also, a strong working knowledge of networking, virtualization and cloud technologies is becoming a critical skill set/knowledge base for sysadmins to master, simply because that's where their world is going, if it isn't there already. Read more: Workstation PC Definition. It's easy to forget that the ultimate goal of systems administration is to make systems, applications and services available to people who use them to get their jobs done. A good systems administrator must be able to communicate and get along well with others, and understand the basic principles and practices of proactive customer service (and even services delivery, as I'll dig into a bit more in the next major heading that follows). People skills are an essential element of systems and network administration, and include communication up the hierarchy into local management, and even up into executive levels, when such interactions are needed or requested. Does this mean all system admins need an MBA or the Project Management Professional under their belts? Not really, but neither of those things would hurt, and might lead to improved career development opportunities.
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