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Only Ufone and Special Communications Organization (SCO) are following the benchmark of call connection time of 6.5 seconds, said Pakistan Telecommunication Authority (PTA). The PTA has released the results of the 3rd quarter of 2019, after conducting quarterly quality of service (QoS) survey jointly with Cellular Mobile Operators (CMOs) in four cities of Punjab, Khyber Pakhtunkhwa and Gilgit-Baltistan. The names of these cities are Gilgit, Kohat, Skardu and Khanewal. Want to get latest ufone internet packages 2020 you can get it here According to survey results, only Ufone and SCOM are following the benchmark of call connection time of 6.5 seconds. Call connection time is the time between sending of complete call initiation information by the caller and in return receipt of call setup notification. It is time between dialing a number and hearing ring-back tone. However, other cellular mobile operators (CMOs) have met most of the other key performance indicators (KPIs) set in their license and applicable regulations. The performance of data services of CMOs has been checked by measuring user data throughput and signal strength KPI. This KPI defines user data rate (internet speed) to be provided by Next Generation Mobile Services (NGMS) operators to mobile users across the coverage areas. The data throughput results of all NGMS licensees of 3G services were found higher than the benchmark value of 256 Kbps. Signal strength: This KPI defines Received Signal Code Power (RSCP) for 3G and Reference Signal Receive Power (RSRP) for 4G and denotes the power measured by a receiver on a particular physical communication channel. It is used as an indication of signal strength, as a handover criterion, in downlink power control, and to calculate path loss. The Signal Strength for NGMS licensees 3G network has been observed greater than -100dBm threshold value. Signal Strength (RSRP) of 4G network has been observed greater than -100dBm threshold value. Get ufone power hour Voice KPIs: The performance of voice services of CMOs has been checked by measuring network down time/network accessibility, grade of service, service accessibility, call connection time, call completion ratio, end-to-end speech quality and session abnormal release rate KPIs. Network Accessibility: The probability that mobile services are available to an end customer by display of the network indicator on the mobile equipment network accessibility is converse of network down time and its value was found greater than threshold value of 99% of all the mobile operators. Grade of Service (GOS): Grade of service is probability that the end customer cannot access the mobile services when requested if it is offered by display of the network indicator on the mobile phone. In simple words, Grade of Service is network blocking. All mobile operators are meeting the threshold value of Grade of Service. Service Accessibility: Service Accessibility is the probability that the user can access the desired service. A given network accessibility is a precondition for this phase. All mobile operators are meeting the criteria of service accessibility. Call Completion Ratio: Call completion ratio is the probability that a service, once obtained, will continue to be provided under given conditions for a given time duration or until deliberately terminated by either caller (A-party) or receiver (B-party). In simple words, this KPI provides information about call drops. All mobile operators are meeting call completion ratio threshold value of 98%. End-to-End Speech Quality: End-to-end speech quality is the degree of speech quality that a listener perceives at the terminal/mobile with a talker at the other end. In simple words, it provides information about clarity of voice. Mean Opinion Score (MOS) of all mobile operators was found above the threshold value of 3. SMS KPIs: The performance of SMS services of CMOs has been checked by measuring SMS success rate and end-to-end SMS delivery time KPIs. SMS Success Rate: SMS success rate is the probability that the short message is delivered successfully end-to-end when requested and display of the relevant information on the mobile phone. It provides information about successful delivery of SMS. SMS success rate for all CMOs is above the threshold value of 99%.