Rohan
posted a blog.
We are apparently doing quite a lot of moves to various towns, cities and villages in Tamil Nadu from both Bangalore and Hyderabad. This particular move came as a shot in the arm to us as it strengthened our return trucks process that allows us an opportunity to pass on the price benefit to our customers.
This particular customer, like most others, has also obtained quotes from other professional Packers and Movers in Bangalore including ours. And as we say, the moment we get an opportunity to provide a quote, it is most likely to close in our favour due to the transparent pricing that we offer together with maintaining high-quality standards of service in terms of packing, loading and unloading.
Upon receiving the inquiry from the prospect, we swung into action through our App-based truck search module that helps us obtain instant quotes from various truck owners. Our technology is programmed to search for trucks returning to their place of origin. And in this case, we could, fortunately, receive the quote from a truck owner from Karaikudi, a non-descript location in Tamil Nadu, which was the least anyone could obtain from the market and truly proved a shot in the arm in our case as we passed on the price benefit to our prospect who had no other choice but to close the order in our favour since we submitted him with the least quote available in the market.
It was not a big volume move and just 1 BHK volume that was just right fit for Ashok Leyland Dost truck. Like all individuals that move, this customer of ours too had a list of preferences that he wanted us to adhere to in all possibilities;
He wanted to go along with the truck that he has hired from us
He had an expensive Queen sized bed that needed to be packed properly with adequate protection
Deewan needed to be packed and loaded first on the truck to rest at the extreme back
A personal refrigerator that he had imported from the US needed to be packed with 3 layers of packing material for enough reinforcement against the jostling on moving truck
Expensive crockery to be bubble wrapped and placed inside the carton boxes with care and labelled “Fragileâ€
Appropriately label all the carton boxes for quick identification
Of course, we abided by all the customer’s preferences and had agreed to allow him to go by the same truck against our rules. This is not a state law but an internal rule framed by us not to allow owners to travel by the same truck. Fatigue as a result of long-distance travel being the primary reason, it is also the truck driver’s behaviour, sometimes obnoxious that has forced on us to frame such rules. We maintain our position with all our prospects and customers that while we have developed technology for relocation to ease the process, we might not be able to control human behaviour at all times despite putting them through rigorous training.
The truck arrived at the customer’s place sharp at 7 AM as requested by them. Our team of expert packers tagged along with the truck to begin the packing on time. They carried all the required packing material according to the customer’s requirement and preferences. The packing was completed by 11 AM and the truck rolled towards Karaikudi by 12 noon after considering all formalities. As expected, the truck driver was very well behaved given the training he had undergone with us.
The truck was expected to arrive at the destination by 9 PM when it started. It encountered unpredictable traffic on the way which is quite a usual pattern on the highways and reached Karaikudi around 11 in the night. We had alerted the team of professional Packers and Movers in Chennai on our network to make arrangements to unload the stuff at the customer’s destination at Karaikudi. The unloading team was already present at the destination before the arrival of the truck much to the delight of our customer.
The unloading took less than an hour and the teams dispersed before 12 in the midnight providing the customer huge relief from stress that he would have otherwise encountered by hiring unprofessional transporters for his move. We at MovingNow would ensure not just the best pricing in the market, but also high-quality service together with high-quality packing for safe transit.
Click below now to get the best Quotes
Packers and Movers in Chennai @ https://www.movingnow.in/packers-and-movers-chennai
Movers and Packers Pune @ https://www.movingnow.in/packers-and-movers-pune
Movers and Packers in Ahmedabad @ https://www.movingnow.in/packers-and-movers-ahmedabad
Source - https://www.movingnow.in/blog/a-shot-in-the-arm-move-to-karaikudi-from-bangalore/
Be the first person to like this.
Rohan
posted a blog.
The first of the Spanish families found us on the search engine in their quest for professional Packers and Movers in Hyderabad. They diligently filled up the form on our website integrated on Google Maps to determine the total distance, giving details of their household inventory according to the list that we have already created for our user’s benefit to automating the total volume to be shipped that returns with accurate pricing.
Our application returns the result with three different pricing – Basic, Standard, and Premium, packages that are designed to suit individual budgets and needs. This transparency on our pricing was the first point of attraction to this customer as he realized the absence of unnecessary haggling over the tariff. Calling up the prospect immediately upon receiving the online inquiry is our SOP framed to thrash the inventory and arrive at the accurate volume. But in this case, the customer proceeded to pay the moment he completed building the cart.
We called the customer upon receiving the moving order, again a part of our SOP. It is here that he spoke about a few additional items that were not present in the pre-determined inventory list which he had wanted to add to his shopping cart:
Hammock with stands
Garden barbeque unit
Kid’s bunk bed
We later added these items after the call determining their accurate volume on cubic feet value. There was obviously a difference in pricing that was communicated to the customer which he paid online according to his convenience after the move was completed from My Home Abhra in Madhapur, Hitech City to My Home Avatar at Nanakramguda, Gachibowli.
Our trained teams arrived at the customer’s location on the move day only to realize the customer could speak only in English and Spanish that was getting rather difficult for our field teams to communicate with them. It was at the customer’s request that we decided to send an English speaking member from our team immediately to supervise the entire moving process to their satisfaction.
The second family
As our teams arrived at the drop location, a friend of our customer, another Spanish gentleman was already waiting to receive the goods at the new destination. He was keenly observing the entire process of unloading, unpacking, and rearranging stuff at the new home which was being done according to our customer’s direction, which is a part of our SOP. And it was at this juncture that this other gentleman told our representative that he would place his own moving order on us if he would receive the similar service that he has just witnessed.
Well, of course, the entire moving process is a part of our Standard Operating Procedure that was made clear to this new prospect. Finding it quite impressive, he asked our representative about the procedure to place an order on us and provided his contact details which were immediately forwarded to our inside sales team. One of our sales colleagues called the customer and built the moving cart. This move was booked for the next day followed by a similar situation of another reference of a Spanish family wanting to move from Ashoka Liviano in Narsingi to My Home Abhra.
The fourth family
The third family too had a similar basic inventory without heavy furniture since all expatriates prefer to live in furnished apartments without having to invest in heavy furniture. It was during this third move that we got a peculiar inquiry from a fourth Spanish family that had moved back home temporarily to Barcelona, Spain during the lockdown. We were introduced to this family over a video call and helped them create the account and inventory cart on our website from the same location with the help of a laptop provided by the third family, the move that we had just completed.
Packers and Movers Gachibowli
The household inventory volume of this fourth family was relatively large. They wanted to move all their belongings and secure them with their friends in 2 different destinations in Hyderabad. The situation was a little confusing initially with regards to the exact inventory to be moved to a specific destination. We had to create 2 different accounts for this purpose providing a different quote for each destination. The packing and moving for this inventory was carried out smoothly given the confusion we had to face initially. We did a video call with the customer after the end of the moving process to share with them the live images of their articles after shifting.
Also read: 7 ways to get your security deposit back from the house owner
The fifth family
All 4 moves happened in a span of 2 weeks as we received references from the group one after the other. It was close to a month after we have successfully completed the 4th move that we received a call from the second family that one of their friends is looking to move from Liviano to Avatar immediately and shared their contact details with us. We followed our SOP and moved them with total satisfaction. They had a large number of suitcases and bags along with the other stuff that was typical to all the other families that we had moved so far. We sent a smaller truck for this move too as we had done for others, but realized it was the wrong size since the number of bags was not disclosed to us earlier. It took us a 2nd trip on this truck to complete the move regardless of the additional cost that we bore.
The sixth family
The male member of the sixth family that had to move was present at this place to observe the moving process. All the families that had moved ordered for our Standard package that is done with packing all items. This gentleman from the sixth family called us to order for their move and had specifically told us that all their belongings were packed and that they need just a Basic package with just loading, transporting, and unloading without packing. We abided by his request and safely moved their belongings without packing them.
While we look forward to more such references from this group of expatriates, we thank our moving partner from our list of professional Packers and Movers in Gachibowli to have completed all the 6 moves satisfactorily providing customer delight at every step right from packing the goods to rearranging them.
Source-https://bit.ly/36OkpAz
Movers and Packers in Ahmedabad
Movers and Packers in Bhubaneswar
Movers and Packers in Gurgaon
Movers and Packers in Kolkata
Movers and Packers in Noida
Movers and Packers in Mumbai
Packers and mover Hyderabad
Be the first person to like this.
