Ruth Mazur

QuickBooks helps to handle the day-to-day accounting tasks of the business organization. It is an innovative and straightforward application which the small and medium-size business organization can easily use. A non-technical person can also utilize this application efficiently. Sometimes users face bugs that affect the productivity of the organization. One such bug in the application is QuickBooks Outlook is Not Responding. In this article, we will discuss how to fix QuickBooks Outlook Freezes when Sending Email. We will also inform you of the possible causes and solutions to the error code. An overview of Outlook 365 not responding The outlook is an email manager that helps users to send an email within QuickBooks. The issue occurs when users try to send emails from QuickBooks Desktop. There are multiple reasons which lead to this problematic issue. Below mentioned is the list of the reasons which cause the error. • The error may occur to the incorrect setting in Internet Explorer. • Users may face the error code because of the improper installation of Outlook on Windows. • If the Outlook application runs in the background, it can evoke the error code when the user tries to send an Email from the QuickBooks application. • Damage in Outlook email configuration file. • Wrong email setting in QuickBooks can lead to the error code. • An outdated version of the QuickBooks application. • The error can occur due to a virus or malware attack on the system. • Improper Internet Connectivity can lead to the error code. • The error can occur when credentials required for QuickBooks might have changed. • Wrong Firewall setting could also be the reason. • Damage in the email configuration file can also evoke the error code. Symptoms of “QuickBooks Sending Email through Outlook is not Responding” Error. • Users won’t be able to send Emails from QuickBooks using Outlook. • QuickBooks application may freeze due to the error. • “QuickBooks Outlook is not Responding” error message will appear on the screen repeatedly. Important Note • Make sure to update your QuickBooks Desktop with the latest version. • Verify your Internet Connection. • Ensure that Microsoft Office 365 is updated to the latest release version. • Ensure that the appropriate permission is provided to the third-party applications. Solutions to Fix “QuickBooks Outlook is Not Responding” Error Once you know the possible causes of the error, it becomes relatively easy for you to follow the solutions mentioned below. Solution 1 • Close QuickBooks and open the Windows Start menu. • Now in the search box, type QuickBooks. • Right-click the QuickBooks icon, and then choose an open file location. • From the folder containing the company file, you must find and right-click the QuickBooks.exe file. • Select Properties. • Now, select Compatibility and then choose and uncheck the “Run this program as Administrator” option. • Now click on Apply. • Finally, press OK to confirm the changes you have made. Solution 2 • At first, go to the taskbar at the bottom of your screen and right-click on it. • From the list, click on the Task Manager. • Now, search Outlook in the list of running apps from the Processes tab. • Now click one time on the first process and select the End Process button. • Continue doing the same step mentioned above until you have ended all the Outlook processes from the list. • Further, restart Outlook and try to send Email from QuickBooks to see if the error has been fixed. Solution 3 • Open your QuickBooks application and go to the Edit tab. • Now, click on the Preferences tab and choose the Send email using the option. • Go back to the Edit tab by clicking on the OK button. • Now, select Preferences. • Click on Send Forms and then select QuickBooks Email from the My Preferences tab. • Select your Preferences to Outlook and then click on OK to confirm. • Finally, restart your system and see if the error is resolved. Solution 4 • Firstly, close the QuickBooks application and open Internet Explorer. • Go to the Tools, click on Settings and then click on Internet Options. • Select the Programs tab and choose Set Programs. • Ensure that Microsoft Outlook is selected as the default email program. • Further, click Apply and then hit the OK button to confirm the changes. • Exit from Internet Explorer and retry to send Email from QuickBooks to check if the solution is resolved. Solution 5 • At first, shut down the running applications on windows. • Now, open the window file manager and drag your arrow to the C:\ Windows\ System32 folder. • After that, find and double-click on the Fixmapi.exe file. • Once the tool finds the MAP132.dll file, then go to QuickBooks and then try to send an email again to check whether the issue is resolved or not. Solution 6 • Close all Windows and exist from QuickBooks application. • Now, right-click on the QuickBooks icon on your desktop, and from the drop-down menu, choose Properties. • Next, click on the Compatibility tab and make sure that Run this program in Compatibility mode is unchecked. • Further to confirm, click on the OK button. • Lastly, restart the application and try to send Email again. Final Words In this article, we have discussed how to fix QuickBooks Outlook is Not Responding. This is a problematic issue that occurs due to improper email settings in the QuickBooks application. The error won’t allow users to send Email from the application. Therefore, it is necessary to fix the error message immediately.